Estancia La Jolla Hotel And Spa

Beautiful place but BE warned!!!!!!! I am local resident and I found that the spa director was very rude and inconsiderate. I handle a disabled man who has a non-communicatable disease and they treated him as if he as a leper draining the spa after he used it. Incaccessiblility to many ofthe areas for someone in a wheelchair. Although they may put up a good front, minorities like myself and others that have spoken to have also express some differential treatment. I would reccomend this place (SPA). I hope that staff would take some sensitivity classes and also have management review why handicap people have rights and should be accomodated by making the hotel more handicap accessible. I made this known to management and now I have a ban on access after putting in her place the director of the spa. I would rather go to the Hotel Del Coronado back where I go regularly ANYONE walking in is treated like royalty. I have travelled all over the world and I certainly NEVER have been treated with both disrespect an disdain. Pass this on so management will get a clue and hire people who can be consistent and have a level of professionalism that equals or exceed industry standard. BTW: Great front desk and restraunt bar!!!! thumbs Up There but avoid the spa Dr M Coronado