Dish at Universal

After being seated, it took 15 minutes before we were ever approached by our server. The place was far from busy when we arrived.He then took our drink and appetizer order. He proceeded then to go visit three other tables before placing our drink order at the bar. It took another 15 minutes before our drinks arrived. There was very much a lack of organization at this restaurant. Lots of employees around, but noone seeming to be getting anything done. The food quality was ok, but nothing to write home about. As you looked around the restaurant you could see that other customers were not impressed by the lack of service as well. Drink prices were outrageous. One person in our party ordered a Manhattan, it was $20, because he called his liquor preference. At one point when we ordered a second round of drinks, were told 15 minutes after ordering them and wondering what was taking so long that the bar was backed up. This place has alot of things to work on if it plans on seeing any kind of repeat business from first time visitors.

Hillcrest is suppose to have the best restaurants in San Diego. What happened to this one? The food is NASTY and the wine selection stinks. Not to mention the waiter was so nervous that it made us uncomfortable. I think her knew the food succed.