| ProsThe food was very delicious and so was the sceneryConsOur server and the manager of the night shiftConclusionI do not know how we appeared to them but it seemed that we looked like we were there just to get free food. Great food but terrible service and unproffesional manager. |
| | Although the food and scenery would want to make me
come back for more, I would now have to reconsider.
Our experience at the restaurant was less than enjoyable,
we felt very uncomfortable almost like criminals.
The night started our pleasant; we were sat near a window to see the nice beach view. We started having a good view and enjoying the environment. The restaurant was very elegant and stylish.
We ordered appetizers and water and were having a good time.
We got a refill of water and that is when the problems started.
After the refill we noticed that there was a cigarette bud in the water. So we called the waitress and told her the situation.
She started with a sarcastic tone, How did that happen?
We do not allow smoking in here. We felt as if she was blaming us.
As if we were trying to get something for free.
We told her we wanted to speak to the manager, which she said not a problem. The manger did not arrive until we were ready to pay the bill and after we had to remind the waitress that he has not talked to us yet. When he did arrive, he sounded sarcastic when apologizing to us, again he might have thought, since the waitress talked to him first, that we were trying to get something free. When he was finished apologizing he stood there for a while quite looking at us. Since he did not say anything, one of our friends asked him “what about a free desert” He quickly snapped at him” You have to wait for the manager to offer it to you” He did offer it but after a brief argument with our friend.
When the waitress came we declined the offer for free desert and did not tip her. One of our friends did end up telling the waitress that she was unprofessional in accusing us of planting the cigarette in the water, which the waitress just kept quite.
Well we will never return there again. What ever happened to the customer is always right, I guess this time we were wrong for not accepting their mistake. |
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